📄 1. PRIVACY POLICY

Privacy Policy

Last updated: [4/29/26]

1. Introduction

Welcome to Information Technology Associates (“we,” “our,” or “us”).
We operate a SaaS CRM platform at ITAMarketing.Pro.

This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

Personal Information

Name, email, phone number

Business/company details

Account credentials (encrypted)

CRM & Customer Data

You may upload:

Contact details (leads, customers)

Notes, pipelines, activity history

Messaging records

👉 You own this data. We process it on your behalf.

Messaging & Automation Data

Emails/SMS content and logs

Workflow triggers and actions

Engagement tracking (opens, clicks)

Automatic Data

IP address

Device/browser info

Site usage (Google Analytics)

3. How We Use Data

We use data to:

Provide CRM, messaging, and automation features

Process payments (Stripe/PayPal)

Improve performance and user experience

Run ads (Google Ads, Facebook)

Prevent fraud or abuse

4. Cookies & Tracking

We use:

Google Analytics

Google Ads / Facebook Ads

You can control cookies via browser settings.

5. Payments

Payments are handled securely by:

Stripe

PayPal

We do not store full payment details.

6. Data Sharing

We do NOT sell personal data.

We may share data with:

Hosting & infrastructure providers

Analytics and ad platforms

Messaging service providers

7. Security

We use:

Encryption (HTTPS)

Access controls

Monitoring systems

No system is 100% secure.

8. Data Retention

We retain data:

While your account is active

As required for legal obligations

You can request deletion anytime.

9. Your Rights (U.S. + California)

You may:

Request access or deletion

Opt out of data sharing for ads

Correct inaccurate data

Contact: [email protected]

10. GDPR (If Applicable)

For EU users:

Data processed under contract, consent, or legitimate interest

You may request deletion, access, or portability

11. AI & Automation

We may use AI/automation for:

Lead scoring

Workflow automation

Insights and recommendations

We do NOT make fully automated legal decisions.
You are responsible for reviewing outputs.

12. Children’s Privacy

Not intended for users under 13.

13. Contact

Information Technology Associates
Email: [email protected]